Message Hub
Meet Message Hub: Tradeplace’s real-time, standardized link between manufacturers and retailers, developed in cooperation with our customers. A single integration powers full order-to-cash automation and advanced workflows.
- One connection to retailers throughout Europe and around the world.
- Real-time order-to-cash automation..
- Home delivery, dropship & VMI support.
- Direct ERP/CRM integration with standard message types.
>1000
Connected retailers
>500 Million
Messages processed in 2025
Real-time
System-to-system connections
Connect with retailers throughout Europe
Message Hub - strengthening your connections
Message Hub delivers end-to-end visibility and instant data exchange across the network, enabling faster decisions and stronger retailer partnerships.
User management
You have complete control of users in your company, including who can access the Message Hub admin tool.
- Role-based access control of the users within your company.
- Retailer administrators request connections to your Message Hub.
- Message Hub notifies administrators instantly of new connection requests.
- Administrators approve retailers via the admin tool or directly in the notification email.
- Distinguish between different user types such as test, technical or reporting users.
Monitor activity
Administrators can monitor activity of messages flowing through the Message Hub.
- See all the messages exchanged.
- View message details including message type, status, sender & recipient, source IP address and more.
- Inspect actual messages sent and received.
- Trading partners have same viewing capabilities as the manafacturer.
Fast message set-up
Retailers can create message types tailored to their business, request approval to you - the manufacturer - and have it available in just a few minutes.
My notifications
Receive personalized notifications according to role and needs.
- Get alert notifications about business transactions or technical errors.
- Send notifications by country, user role, severity and message type.
Technical documentation
Get access to all technical specifications in a structured library.
- Find details for each message type, including business definitions.
- Information available online and downloadable in PDF, DTD and CHM .
- Certificates information available and downloadable.
Test environment
Onboarding new trading partners is done in a test environment only, for secure integration.
- Enable quick and secure testing.
- You stay in control of service quality.
- Promote a trading partner to live environment after manufacturer approval.
- Test environment available 24/7.
“The Tradeplace B2B Portal has become the backbone of our retail operations in France”
The B2B Portal provides a seamless connection to individual retailers and a robust platform for managing our orders and product information.
Dirk Jan Eindhoven, Head of Supply Chain and Operations
News
15 December 2025
CARAT and Tradeplace digitize entire sales and ordering process Schiphol, 11.12.2025. Software manufacturer CARAT and Tradeplace, the European B2B platform for the household...
