Message Hub
Meet Message Hub: Tradeplace’s real-time, standardized link between manufacturers and retailers, developed in cooperation with our customers. A single integration powers full order-to-cash automation and advanced workflows.
- One connection to retailers throughout Europe and around the world.
- Real-time order-to-cash automation..
- Home delivery, dropship & VMI support.
- Direct ERP/CRM integration with standard message types.
>1000
Connected retailers
>500 Million
Messages processed in 2025
Real-time
System-to-system connections
Connect with retailers throughout Europe
Message Hub - strengthening your connections
Message Hub delivers end-to-end visibility and instant data exchange across the network, enabling faster decisions and stronger retailer partnerships.
User management
You have complete control of users in your company, including who can access the Message Hub admin tool.
- Role-based access control of the users within your company.
- Retailer administrators request connections to your Message Hub.
- Message Hub notifies administrators instantly of new connection requests.
- Administrators approve retailers via the admin tool or directly in the notification email.
- Distinguish between different user types such as test, technical or reporting users.
Monitor activity
Administrators can monitor activity of messages flowing through the Message Hub.
- See all the messages exchanged.
- View message details including message type, status, sender & recipient, source IP address and more.
- Inspect actual messages sent and received.
- Trading partners have same viewing capabilities as the manafacturer.
Fast message set-up
Retailers can create message types tailored to their business, request approval to you - the manufacturer - and have it available in just a few minutes.
My notifications
Receive personalized notifications according to role and needs.
- Get alert notifications about business transactions or technical errors.
- Send notifications by country, user role, severity and message type.
Technical documentation
Get access to all technical specifications in a structured library.
- Find details for each message type, including business definitions.
- Information available online and downloadable in PDF, DTD and CHM .
- Certificates information available and downloadable.
Test environment
Onboarding new trading partners is done in a test environment only, for secure integration.
- Enable quick and secure testing.
- You stay in control of service quality.
- Promote a trading partner to live environment after manufacturer approval.
- Test environment available 24/7.
“The Tradeplace B2B Portal has become the backbone of our retail operations in France”
The B2B Portal provides a seamless connection to individual retailers and a robust platform for managing our orders and product information.
Dirk Jan Eindhoven, Head of Supply Chain and Operations
News
27 February 2026
Let’s Talk Innovation, Opportunities & Everyday ChallengesIt’s almost time for KBB Birmingham – the UK’s largest, most prestigious kitchen, bedroom, and bathroom trade show,...
14 January 2026
In the final months of 2025, we’ve been busy transforming Tradeplace.com into a more powerful, user-friendly gateway to the services our customers rely on every day. Our mission?
CDA is delighted to present the new B2B e-commerce portal, which is strategically designed to boost retailers’ ordering efficiency and access to product information. CDA B2B...
Tradelog
3 March 2026
Overview We’re pleased to share the latest updates to the Digital Sales Assistant. This release focuses on improvements in language handling in the backend as well as several...
13 May 2025
April marked a major milestone for Tradeplace as we saw a significant surge in the use of our digital platforms across Europe. From explosive growth in Content Hub downloads to a...
10 February 2025
The roll-out of the new Tradeplace Portals hub continues! Czech Republic, Italy, Hungary, Poland, Slovakia and Slovenia will be launched 12th of February 2025 New Portals hub The...
12 January 2025
The roll-out of the new Tradeplace Portals hub continues! Germany will be launched 15th of January 2025 New Portals hub The Tradeplace Portal has been redesigned with state of...
6 January 2025
The roll-out of the new Tradeplace Portals hub continues! The Nordics and Baltics countries will be launched 8 January 2025 New Portals hub The Tradeplace Portal has been...
29 December 2024
Switzerland is the first country where the redesigned Tradeplace Portals hub is launched on the 11th of June 2024, 18.00 CET. Redesigned Portals hub The new Tradeplace Portals...
29 December 2024
Portals Hub Haier enabled for Tradeplace Portals Hub Service We’re pleased to announce that Haier has joined the Portals Hub Service in Switzerland, extending our comprehensive,...
29 December 2024
The roll-out of the new Tradeplace Portals hub continues! Spain and Portugal will be launched on the 17th of September 2024. New Portals hub The Tradeplace Portal has been...
12 September 2024
The roll-out of the new Tradeplace Portals hub continues! The United Kingdom will be launched on the 6th of November 2024. New Portals hub The Tradeplace Portal has been...
25 July 2024
The roll-out of the new Tradeplace Portals hub continues! Austria and Luxembourg will be launched on the 31st of July 2024. New Portals hub The Tradeplace Portal has been...
