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Help Center

Benefits and support

Benefits and support

The benefits and support from the Tradeplace platform

What are the benefits for me as a retailer of joining Tradeplace?

How to manage my account?

How to create a Tradeplace account?

How to manage "My favorites"?

How to request Brand access?

How to modify my user data?

How to change my password?

How do I cancel my account?

How to create a new user in my Tradeplace account?

How to add the PIMS service to my account?

I forgot my user account

I lost my password

I have requested access to a brand and I don't have an answer

My account is disabled, what can I do?

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Frequently asked questions

How can I register for Agora Plus After-Sales Service?

The various error messages

I do not receive the new password on my mailbox

I do not have access to a brand portal

How to access the BSH brand portals?

I would like to modify / cancel an order

I would like to change my delivery address

I would like to know when my order will be delivered

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